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LIDDAS - Document Viewing Instructions

Browser Requirements

PC Users
Please use Internet Explorer 6.0 and above or Firefox 2.0 and above. If you experience problems accessing your document using one of these try the other browser software.
Mac users
Please use Firefox or Safari. If you experience problems accessing your document using one of these try the other browser software.

Document Formats

At present most documents are provided in PDF format.

Some items are still provided in TIF format. To view TIF documents from LIDDAS you will need a TIF plugin for your browser.

TIF Plugins

Windows users can obtain a viewer from Alternatiff.
Follow the install instructions, and remember to register the software. Select either the Firefox or Internet Explorer versions.
Macintosh users: OSX and higher support TIFF documents. Documents automatically open in a programme called "preview."

For OS9 or earlier editions you can purchase and download a shareware copy of Tiff-Sight.

Troubleshooting Viewing Multi-page TIF Documents (.TIF extension)

Most support calls about this problem have been due to a conflict caused by QuickTime, used by many at Murdoch for listening to online lectures. Upon installation, Quicktime links itself to many different types of file formats, including TIF. However, QuickTime isn't capable of handling multipage TIF file formats and thus LIDDAS users will encounter difficulties when viewing TIF documents from the document store. This is most likely the cause if you can only see the first page of your document. A minor modification to Quicktime will fix the problem.

Other problems have been reported where Macs with pre OSX do not have an appropriate viewer installed. The following step by step instructions will help with these and other problems.

These instructions and screen shots will vary slightly between versions of MS Windows and different versions of Quicktime, but are essentially the same. Some users may experience difficulties with the instructions below if not logged on to the PC with administrator or similar privileges.

A conflict between QuickTime and the standard TIF viewer
The TIF extension is registered to the wrong program
Check these settings if you want to open a TIF document sent to you by email or a copy you have saved to disk.
Contacts for further help

QuickTime Conflict

"QuickTime" is installed, follow the steps below to rectify the conflict.

Launch the "QuickTime" program from the windows start menu. (Also known as "Apple QuickTime")
Go to the Edit Menu
Select Preferences
Select QuickTime Preferences
Click on the MIME Settings button
Scroll down the list to find Images
Expand the tree by clicking on the 'plus' sign
Scroll down the list to find the 'TIF image file'
Be sure to have a blank check box beside TIF
Click OK
Test the change by opening a document from LIDDAS. If the document doesn't display, then follow the rest of this document.

Check TIF Extension Registration

Select 'Run' from the 'Start' bar
Type 'Explorer' press enter
Select 'Folder Options' from the 'Tools' menu (or 'View' menu)
Select the 'File Types' tab
Use the scroll bar to find the TIF entry
Ensure the TIF extension is related to the 'TIF Image Document' File Type. This can be seen in the previous screen shot. If a different "File Type" is displayed, Select the Change button
Select 'Imaging' from the list of programs
Press OK
To test the TIF viewer, simply view an electronic document attached to a request. If problems persist, please contact your IT support staff

Contacts

If you have further technical difficulties, please contact your local IT support staff, or the IT Service Desk